Questions, answered

Only guests aged 18 or older. Before you request a casino ticket, the site asks if you are 18 or older; if you answer no, the casino ticket is not offered. Every guest on a casino ticket must be 18+, and photo ID is checked at the casino entrance each evening. If your age cannot be proved, or casino entry is refused, the casino fee is refunded in full within 5 working days.

No. Casino access is sold only as the cruise + casino ticket, before departure. A cruise-only ticket never opens the casino.

120 casino tickets per sailing, and at most 80 guests can be in the casino at one time. The casino is open 21:00–02:00 while the ship is at sea. Details are on the casino page.

Cabin accommodation for all five nights, meals according to the programme, port fees, a basic transfer where your booking confirmation states one. Not included: shore excursions, extra transfers, tips, alcohol, Wi-Fi, travel insurance, visas, spa massages and treatments. All five nights are spent on board, so there are no hotel nights to include.

No. Both tickets include the port calls in Split, Kotor, Dubrovnik and Bari, and you are free to explore on your own during the times on the route page. Organised shore excursions are charged separately.

Every passenger needs a valid passport that expires no earlier than 6 months after the return date. Passengers arrange visas, entry permits and other travel documents themselves. We are not liable if a passenger is refused entry because documents are missing. Check the current entry requirements for every country on the route on the official websites of the consulates, no later than 30 days before departure.

No payment is taken on this website. After you send a request, our manager contacts you to confirm the details. You can pay by bank card (Visa, Mastercard) or bank transfer; in some cases PayPal, Apple Pay or Google Pay. You can choose how to pay. Option A: full payment within 3 working days after booking. Option B: a 30% deposit when you book, and the balance 30 days before departure. If you book less than 30 days before departure, only option A is available.

Yes, by writing to [email protected]. More than 60 days before departure: full refund minus a 5% admin fee. 30–60 days before departure: 30% of the price is retained. Less than 30 days before departure: 70–100% of the price is retained. Full details are in the booking terms.

Send a request on the tickets page and a manager will contact you by email or phone. You can also write to [email protected] or call +372 612 3456, 09:00–18:00 EET (Tallinn time).

Our responsible gaming page lists free, confidential helplines. On board, you can ask staff for a spending limit, a time reminder or self-exclusion at any time.