Privacy policy

Who is responsible

Life Herb Cruise is operated by LifeHerb Travel Ventures OÜ, registry code 16789234, registered office Narva mnt 7, 10117 Tallinn, Estonia. LifeHerb Travel Ventures OÜ is responsible for personal data collected on this website. We have not appointed a data protection officer; send privacy questions to [email protected].

What the request form asks for

The form on the tickets page asks for your name, email and phone number, plus your ticket type, departure date, cabin class, number of guests and optional notes.

The form currently sends nothing

At the moment the request form works in demonstration mode. When you press "Send request", the details you typed are not sent to us or to anyone else and are not stored on a server. The page shows a confirmation and clears the form. Because nothing is sent, a manager will not receive the request from this form while it is in demonstration mode. This policy will be updated before the form starts sending requests.

How we use booking data

When you book with a manager, and once the form is connected, we use your data on these legal bases: performance of a contract (to answer your request and handle your booking), our legitimate interest (for example, to keep the website and bookings secure), and your consent (for example, if you agree to receive news from us).

Recipients: payment processors, insurance companies, carriers and IT contractors, all under data processing agreements.

Retention: booking data 5–7 years, as tax rules require; access logs 12 months; marketing data until you withdraw consent.

International transfers: only under Standard Contractual Clauses (SCC) or an adequacy decision.

Your 18+ answer

When you answer the 18+ question, your answer is kept in your browser's session storage (key lh-age18) so you are not asked again during the same visit. It is not sent to us and is deleted when you close the browser tab.

Cookies and third parties

This website does not set cookies and does not use analytics or advertising trackers. The fonts are loaded from Google Fonts, so your browser connects to Google's servers, which receive your IP address; see Google's privacy policy for how they handle it.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its use, to data portability, and to withdraw consent at any time. Write to [email protected]. You can also complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

Published 18 March 2025. Last updated and effective 4 November 2026.