Booking terms
Booking terms
These terms apply to tickets for Life Herb Cruise. Please read them before you send a booking request.
Who we are
Life Herb Cruise is operated by LifeHerb Travel Ventures OÜ ("we"), registry code 16789234, registered office Narva mnt 7, 10117 Tallinn, Estonia. Contact: [email protected], +372 612 3456. Managers answer 09:00–18:00 EET (Tallinn time).
Requests and bookings
Sending the form on the tickets page is a request, not a booking. A booking exists only after our manager confirms it to you in writing and you accept it. No payment is taken on this website.
Tickets and prices
Two ticket types are sold, at fixed prices per person in USD for the full five-night cruise:
- Cruise ticket, without casino access: $499 inside, $619 ocean view, $849 balcony.
- Cruise + casino ticket, 18+ only: the cruise price plus a casino fee of $129 per person ($628, $748, $978).
Included: cabin accommodation for all five nights; meals according to the programme; port fees; a basic transfer where your booking confirmation states one. All five nights are spent on board; no hotel stays are part of this cruise.
Not included: shore excursions, extra transfers, tips, alcohol, Wi-Fi, travel insurance, visas, spa massages and treatments.
Casino ticket
The cruise + casino ticket is sold only to guests aged 18 or older, and every guest on it must be 18+. Photo ID is checked at the casino entrance. 120 casino tickets are sold per sailing and at most 80 guests may be in the casino at one time. The casino fee covers entry only, not chips or credits. Casino access cannot be bought or added on board. If a guest cannot show valid ID or is under 18, entry is refused. If your age cannot be proved, or casino entry is refused, the casino fee is refunded in full within 5 working days.
Payment
Our manager sends payment instructions after confirming your booking. You can pay by bank card (Visa, Mastercard) or bank transfer; in some cases PayPal, Apple Pay or Google Pay. Choose one of two payment options:
- Option A: full payment within 3 working days after booking.
- Option B: a 30% deposit when you book, and the balance 30 days before departure.
If you book less than 30 days before departure, only option A is available.
Cancellation by you
You can cancel by writing to [email protected]. The amount refunded depends on how long before departure we receive your cancellation:
| More than 60 days before departure | Full refund minus a 5% admin fee |
|---|---|
| 30–60 days before departure | 30% of the price is retained |
| Less than 30 days before departure | 70–100% of the price is retained |
To change a name or a departure date, contact your manager. Changes depend on availability and are confirmed in writing.
Cancellation or changes by us
If we cancel the cruise, or make a material change to the route through our own fault, we offer you either an alternative cruise of equal value or a full refund within 14 days. No compensation above the amount you paid is provided, unless the consumer law of your country requires it.
Passports and visas
Every passenger needs a valid passport that expires no earlier than 6 months after the return date. Passengers arrange visas, entry permits and other travel documents themselves. We are not liable if a passenger is refused entry because documents are missing. Check the current entry requirements for every country on the route on the official websites of the consulates, no later than 30 days before departure.
Itinerary
Port times are local. The captain may change the order or the times of port calls because of weather, safety or port instructions.
Liability
We are not liable for indirect losses, lost profit or moral damage. Our liability is limited to the amount you paid for the specific booking, except in cases of intent or gross negligence.
Responsible gaming
Gambling involves risk. Guests can ask for a spending limit, time reminders or self-exclusion at any time. See responsible gaming.
Law, courts and complaints
These terms are governed by Estonian law. Disputes are heard by Harju County Court in Tallinn. Send complaints to [email protected].
Published 18 March 2025. Last updated and effective 4 November 2026.